Contact a Top Rated Specialist
Star Certified, Sales Representative
Mar 28, 2020
Between my husband and myself this is our 10 Mercedes Benz lease. Hank is amazing. He's professional, reliable and a pleasure to work with. We absolutely love the quality of service they offer.
Mar 26, 2020
Leased a GLC and brought myself an AMG from Hank- he's aces
My lease was up for a Lexus, so i wanted to get a Benz for my wife. My brother literally just brought a car from him and that weekend he told me to come in see what they got- i end up walking away signing a new lease. reason i purchased was first of course i had a great deal- i needed 15k a year and was shocked how little it was to upgrade from 12k to 15k (better then my other deals when i asked) Hank was a joy to work with- he listened to my needs and got a tailored deal that wowed me. The purchase was smooth. the delivery was just as good, the delivery center was very big (same place as their service) and had a cool station with your name, date on a screen and a big bow on top of the car fast forward to last week- and i was getting a bit bored with my older benz convertible. i was just checking online to check their stock and they had stock of the amg convertible i was in the hunt for. it was more like a unicorn. sure there's other places and states to buy but with such a large purchased i wanted to be taken care of. hank was there for me- got me a great deal and a trade in deal that (not it's over i can say safetly) was on my high number in my mind. i'll leave you with this last bit of my experience- hank told me he would get me some touch up paint and well after i got my car- he drove out of his way and drop it off with me in person, Now that's service!!!!!! he's a class act- if you are in the market for Benz, i would highly recommend seeking him and and get pampered with first class service.
Mar 23, 2020
Outstanding sales experiences and customer service.
Overall outstanding sales experiences and customer service. Hank was extremely helpful and friendly and I would recommend this dealer to anyone. Great all around experience.
Mar 09, 2020
I’m an absolutely happy with my new AMG C43... hank was...
I’m an absolutely happy with my new AMG C43... hank was so helpful to me and my wife... i would recommend him to anyone because i know he will meet their needs. Thank you hank for your help once more again.
Feb 28, 2020
Fantastic experience all around
We visited MB of RVC and were very impressed with the quality of the dealership overall. We were lucky enough to be connected with Hank Woloz as our salesperson. Hank did a phenomenal job working with us and making us feel comfortable throughout the entire process. He made the whole thing feel personal and he made it a point to connect not only with myself, but with my wife and eight year old son as well. After visiting MB of RVC we visited a nearby competing dealership for another make of car we were interested in and were shocked at the difference in the experience. We quickly decided to turn back to dealing with Hank and ultimately bought a great car from him. The experience at the point of delivery was excellent as well. Our Delivery Specialist Nicole Hamill did a great job getting everything ready for us and walking us through all the features of the car. Would definitely recommend giving them a visit!
Feb 23, 2020
The Amazing Hank Woloz
Hank was absolutely fantastic. Patient, knowledgeable, and Kind. I was concerned about my experience. My usual salesman was Craig German and he was wonderful. Finding out that he was no longer with Mercedes cause my some concern, however Hank put me at ease as soon as we met. We had lots of questions and he took the time to answer each one, made us comfortable and took us through the entire process of purchasing my car seamlessly. Hank you are amazing to say the least. Thank you so very much you are awesome!!!!
Feb 10, 2020
Hank has gone above and beyond to help us . This is the second car we purchased from him at this dealership. Also the young man who delivered our car was exceptional Tom and Mary Jane Finlay
Feb 05, 2020
Hank was a pleasure to work with he has sold a number of...
Hank was a pleasure to work with he has sold a number of cars to us and we would always refer him to anyone who’s looking to purchase a Mercedes Benz we built our car from scratch he was with us throughout the process right through the end and handed us the keys, my wife loves her new SUV, you can do no wrong by calling Hank to help you buy your next Mercedes-Benz
Feb 03, 2020
Hank Woloz Sales Representative/Outstanding and Professional
On Monday 27 January 2020 I Leased a New 2020 Mercedes-Benz E350 at Mercedes-Benz of Rockville Centre. Often times, leasing a new car can be a strenuous ordeal of give and take for the buyer. Especially since the person I have been dealing with for many years moved on and I had to now work with a different Sale Representative. However, this was not the case working with Hank Woloz, he was Outstanding and Professional. It was a pleasure to complete my lease with his excellent personal approach and knowledge of the Mercedes-Benz brand! He is a very talented Salesman and he put my fears of working with someone new immediately to rest upon our first conversation and I look forward in our relationship to be both loyal and long term. I would recommend that anyone looking for a Mercedes-Benz at Mercedes-Benz of Rockville Centre speak to Hank Woloz for assistance. You will not be disappointed, his customer service is beyond reproach! Robert Ferraro Architect
Jan 09, 2020
I don’t know where to begin.... Hank is excellent when it...
I don’t know where to begin.... Hank is excellent when it comes to customer service, he’s very helpful and so patient With his job. I love my new GLC AMG it’s An amazing vehicle... 🥰
Dec 30, 2019
Another Great Experience at Mercedes of RVC
First class operation with all of the amenities one would expect from a Mercedes dealership. Huge inventory and great maintenance and repair shop. Hank Woloz is a warm and welcoming salesman who makes the entire process easy and satisfying. We recently purchased our third vehicle from him and his no-pressure manner and encyclopedic knowledge of the vehicle always gave us a level of confidence in our purchase that we had never achieved with other salespersons, even at the same dealership. He also has great follow-up and does whatever he says he will do. He is worth seeking out when visiting this dealership.
Dec 26, 2019
Best sales experience
Most people love cars but would equate the actual purchase process of the car as going to the dentist. Everyone has been though this where one would get ignored, pressured and being played around with the options and numbers. At Mercedes-Benz of Rockville Centre, it was actually painless. Hank is a great salesman and took great care of me. He answered all of my questions about the car and the way the numbers turned out. He would work out all of the numbers in front of you so there are no surprises. He made it very comfortable and laid no pressure at all. I even had to switch around my pickup dates and timing and he was extremely accommodating. George, Sales Manager, greeted me and made sure that any concerns I had was addressed. They both checked on everything until I got my car and made sure I was happy with it afterwards. All of the options were clearly discussed and explained to me and the most helpful and honest advice given. If you are in the market for a Mercedes, I would highly recommend Hank. I promise a pain free experience unlike the dentist.
Dec 06, 2019
Just wanted to say thanks again to Johnathan and Hank...
Just wanted to say thanks again to Johnathan and Hank for making our new purchase so quick and painless. They delivered as promised and made sure everything was exactly as it was supposed to be. Love the sales and service is unbeatable. You can’t go wrong with Mercedes Benz of Rockville Centre.
Nov 26, 2019
Smooth transaction once again .
As with the past purchases , All went smooth , Hank is very knowledgeable and no pressure with any aspect of the visit . The rest of the Staff are such nice people , great experience and cant wait to do it again . Felt like a visit to family .
Nov 25, 2019
Big purchases cause me anxiety but Hank made this process very easy for me. He was very patient and allowed me the time I needed to ensure that I was making the right decision. He went through all my options and did not pressure me into anything. He gave me all the information I needed about my purchase and made sure to meet me upon picking the car up. He remembered my husband and daughter by name each time we visited. Whenever we needed to check something, George did not hesitate to help. The welcoming atmosphere in the dealership also made me feel at home.
Nov 19, 2019
I had an amazing experience! Hank was patient and...
I had an amazing experience! Hank was patient and understanding As well as knowledgeable about the car I wanted! Very pleasant sale experience! Amazing work!
Nov 09, 2019
Hank Woloz is hands down the best car salesman I have...
Hank Woloz is hands down the best car salesman I have ever had the pleasure of dealing with. He made car shopping fun and exciting. If you want a Mercedes, Hank is your man. I will never go anywhere else again! A+++++. Thank you!
Nov 08, 2019
The Sales man was a professional and a gentleman.
Mr. Woloz was outstanding and went out of his way to find a car that my wife wanted. He guided us through the purchase and everything that was discussed and approved of was never changed. A very enjoyable experience. Alan Stricoff was very helpful when he covered for Hank on Hank's day off. Jonathan Strahl was very helpful in locating a car for us as well.
Nov 06, 2019
Just like dealing with an old friend.
We have leased 6 automobiles from MBRC. Our sales person Hank Woloz, TJ who delivered our car and Antoinette in service management were spectacular! We keep returning to MBRC because they are true professionals and as mentioned above their comfort zone makes leasing or purchasing a Mercedes a most pleasurable experience. Thank you, thank you you, thank you! Rita & Jim
Nov 03, 2019
Had an excellent stress free experience once again with Hank Woloz turning in my 2017 E300 to a new 2020 E350. Hank new everything I Wanted and structured an incredible deal without any hassles or involvement from myself. Hank personally put my license plates like old school. Great touch in today’s electronic non human environment. TJ was incredible who introduced and educated me on the new vehicle. First class service.
Oct 31, 2019
Hank always provides a stress-free experience, he is friendly, personable, and extremely approachable. Hank always sends emails asking how you are enjoying your new car all year round. These are the reasons we continually purchase a car from this salesman.
Oct 31, 2019
Just purchased a new C300 convertible, The experience...
Just purchased a new C300 convertible, The experience was flawless. My salesman Hank Wolonz made my buying experience truly a pleasure. All my questions and concerns were answered. I will be going back to this dealership and salesman for next purchase.
Oct 15, 2019
incredible personal, knowledgeable service with wonderful follow up throughout the process. work with hank to buy the car and with vance to teach you the car
Sep 24, 2019
Hank was very knowledgeable and helpful. A pleasure to do business with. He understood what I was looking for and was patient enough to find the perfect vehicle
Sep 20, 2019
The best dealing excpirience of my life,Honk Woloz isAWESOME
I had to pinch my self because I could not believe that I made a car deal and took me less than an hour. The last car deal took me3/4 of a day ,what a pleasure when you deal with PROFETIONALS and I 'm talking about HANK WOLOZ . THAT MAN is beyond me, his attitude and profetionallissim was an acceptation. I have to admit that the whole picture in that dealership from the show room with Hank, to the service center everyone exceptionally nice and professional, BUT HUNK WAS THE MAN. Thank you again HUNK keep up the good work .
Sep 19, 2019
A True Gentleman!
Hank is one of the most professional and detail oriented sales consultants I have ever worked with. He has vast product knowledge and is an exemplary ambassador for the Mercedes-Benz brand. He responded to all my questions and concerns (throughout the entire process) immediately with patience and a willingness to listen. His honestly and candor are truly refreshing in an industry where possessing those qualities is not always the norm! Hank-- a true gentleman and a valuable asset to Mercedes-Benz of Rockville Centre! Looking forward to many more deals with you in the future! I'd like to also express how happy I was with Vance Clay (product concierge)- He went above and beyond to make our delivery process flawless and enjoyable. Without a doubt the best delivery ever experienced....Bravo and Thank You!
Sep 14, 2019
A car Buyers Dealer
From the moment that I walked into the dealership, this place was very welcoming. I had a deal and a new car within the hour. What is really impressive is the fact that Hank has stayed in touch all year. Service was a breeze and any time I had a question, Hank had an answer. A definite recommendation.
Sep 13, 2019
I truly had just an exceptional experience at MBRVC! From the moment I waked in, the staff and specifically Hank Woloz made the entire process easy. He was just very helpful and worked with our needs from start to finish. I would recommend your dealership and Hank to anyone. A big thank you to Hank and the entire staff at MBRVC!
Sep 07, 2019
Outstanding Fantastic Wonderful
I have been dealing with the dealership with my SL550. It was time to get my wife a car and the experience with Hank exceeded my expectations he was outstanding and the consummate professional. I would recommend him to anyone, He is Great!!!
Aug 31, 2019
Quality Service in Leasing
I found this dealership to give quality service when it came to leasing a car for my daughter. The sales associates, Hank Woloz, showed me how I could save money by leasing a "loaner car" and by talking with him he told me about a discount I could apply for since my Professional Membership has a program with Mercedes Benz. The car was ready when he said it would be and was in perfect condition despite being a loaner.
Aug 29, 2019
Excellent, Hank Woloz
Hank Woloz is a wonderful sales professional and a stellar brand ambassador for Mercedes and Mercedes Benz of Rockville Centre. Thank you, Hank. As always, it is a pleasure to work with you.
Aug 28, 2019
I'm excited to have my new 2020 GLE 350. Very intelligent car. Hank's help has definitely made this purchasing process way easier. Excellent experience.
Jul 23, 2019
Excellent overall experience with dealership and Hank Woloz
Hank was courteous, polite and knowledgeable about the car. Seamless and PAINLESS process of buying a new car. No reservations about recommending Mercedes of Rockville center as well as Hank Woloz.
Jul 23, 2019
New car purchase
Hank made the car buying experience very easy. He secured the car I wanted at the very best price. It was an absolute pleasure working with him.
Jun 18, 2019
Always a great experience!
Been with this dealership for over 15 years constantly getting Mercedes-Benz car. The dealership and the employees are respectful courteous and extremely helpful for the needs of each buyer !!
Jun 11, 2019
I am very happy with the new 2020 GLE350. Hank was professional and very knowledgable about the car. No high pressure tactics. The car speaks for itself.
Jun 05, 2019
Thanks to Bob Lantz, Hank Wolz, & Nicole, my experience with
Hank Woloz at Rockville Center Mercedes Benz, demonstrated excellence in every way... He was extremely knowledgable, and understanding of my needs...Hw was an extremely important factor in my decision to lease a Mercedes, rather than going to one of your competitors... He is an excellent representative for your company! 👍🏼😀
May 27, 2019
Hank was very patient and gave me honest information when I was building my GLE 450. I never thought I was getting taken advantage of.
May 24, 2019
The Way a Luxury Car Buying Experience Should Be!
This is our second experience with this dealership. It was reflected in both cases that they knew how to provide that luxury car buying experience. There was no pressure, all the staff were great from the front door receptionist on up, and the manager, Sean, came out of his office and sat down with us as I believe he should to help finalize those smaller terms of a deal that sometimes bog you down, including the price. Our sales agent, Hank Woloz, was really pleasant and particularly personable. He took all the time that we needed, talked over many things with us so that we sort of got to know one another, never tried to apply any pressure, and pleasantly entertained the two different directions that we were exploring at the time, helping us come to a conclusion about which way to go. We'd be remiss if we didn't mention that we have to give a nod to Steve Weintraub whom we had a brief but significant passing experience with in the course of this deal. Not only was the buying experience excellent, but we were able to pick up the car just a few hours later. That rarely happens. Finally, we need to mention the service department with which we had a long term previous relationship. What we can say here is that the services got performed in timely fashion and the staff there was always excellent. Of course, it didn't hurt that we never had a problem with the car! I can highly recommend this dealership, and I can certainly recommend that you look up Hank Woloz for sure.
May 14, 2019
My experience with Hank was amazing. He was patient, and very knowledgeable about the lease process. Made my transition into my new car very seamless.
Apr 27, 2019
Happy with my Certified Pre-Owned Mercedes
We dropped by Mercedes to see if it was an option for our budget and what we wanted in a vehicle. We checked out the certified prep-owned vehicles on site and found the perfect one for us. Test drove it the next week and purchased it that day. Hank and the Manager worked through timing issues with our current lease and I am now enjoying my MB and plan to keep it for a long time.
Apr 17, 2019
Hank's was patient with us, never rushed or let us feel pressured into leasing our vehicle . Look forward with working with him in the future.
Apr 16, 2019
MB Rockville Centre
Always a pleasure to work with Hank. My husband and I have been dealing with him for several years.. Always patient and never pushy. He is our go to guy.
Apr 13, 2019
Great experience without "sales pressure". Hank was patient
Rockville Centre Mercedes is a well run dealership. It is clean, we'll organized and the sales staff are knowledgeable and helpful. I had a pleasant experience and woukd recommend this dealership.
Apr 12, 2019
My experience was wonderful from beginning to end! They didn’t miss a beat and made me feel so special! Highly recommended using this dealership
Apr 11, 2019
Extremely Satisfied Customer
I would highly recommend Mercedes Benz of RVC and especially our salesperson Hank Woloz, who was extremely professional and knowledgeable. Thanks Again Hank Woloz, I will be back.
Apr 08, 2019
Easy, no pressure, friendly service
We were given all options to consider to select the optimum (Price vs. Value) vehicle. Its our third lease in the dealership and I am sure we will consider MB after the current lease expires.
Apr 08, 2019
Walked in for my appointment with Hank, told him what I wanted and he made it happen. Great Experience. Had my new car in a week.
Apr 05, 2019
Knowledgeable and friendly salesman
I have been driving a Mercedes Benz for the last 11 years as well as my wife. Recently my niece asked me to go to the dealer with her cause she was interested in a c300 coupe. We were greeted by Hank Woloz who was one of the best salesman I have ever dealt with it. I am turned off by pushy salesman just looking for their commission. Hank in no way was pushy and put no pressure on my niece . He went over the numbers and explained the car to her and worked with her to make the payments as close to her budget that she was looking to spend. The dealership is beautifu and the service is impeccable, but Hank is the real difference maker. Having bought previous cars from the dealer and dealing with Hank with follow up calls and emails I can tell you that he is a true professional and always makes my family’s buying experience as easy as he can make it. Great dealership but even better staff.👍👍👍👍👍
Mar 29, 2019
Hank Woloz was very helpful in getting me into a new 2019 Gle 400. He was very professional and offered me a lot of choices ….Thank you Hank Woloz for all your help. Giovanni Bono
Mar 15, 2019
A fantastic experience with excellent service
My experience with Hank Woloz was fantastic. He was patient with myself and my fiancee when we came in to look at the car (we bought a 2016 C300), and he took us through every step of the process with class and friendliness. Even when I had a couple very minor subsequent issues he worked with me so that I was satisfied, and I'm confident that should I have any further needs they will be addressed expeditiously and completely. I'm very comfortable recommending him to anyone who's interested in purchasing a pre-owned vehicle from this dealer or a pre-owned Mercedes-Benz in general.
Mar 04, 2019
A 5 Star review for Hank Woloz and all the MBRVC employees! 1.Customer Service- Hank Woloz is knowledgable, professional and a NO PRESSURE sales associate. 2.The dealership staff all work together. All my questions were answered and I was never turned away. 3.Honest disclosure. 4.Purchase was painless! Quick yet covered all necessary information. 5.Car Pick up was "extra" as my teenage daughter stated! (thats a compliment)
Mar 04, 2019
New City New Car New Friend - Hank Woloz
I generally don't leave reviews, but am inspired to do so because my experience at MB of Rockville Centre and, more specifically, with Hank was stellar. The dealership is huge, the inventory is great, and it did not take long to find the perfect car for me and my budget. Hank made sure of it. I just moved to NY from LA and needed a car. I was lucky to meet Hank; he was patient, kind, funny, and knowledgeable--not once did I feel pressured or defensive. On the contrary, Hank was on my team. He meticulously went over every feature and spec to find the right car for me. Once we finalized that it was time to talk numbers. This is usually when the fun stops. Not with Hank. He has that 'human' factor that most salespeople lack and we connected immediately. He worked with me to make sure that I got a killer deal. I didn't think that the first friend I made in NY was going to be the person who sold me my car. But it was--and that speaks volumes about Hank.
Mar 02, 2019
Ring in retail and sales personally I dislike the feeling of a dealership trying to sell me. That was not the case from Mb of rockville centre . The team welcomed me from the moment I came in and it felt sincere unlike other places. Hank went over models for me and the numbers and all throughout the process kept me informed and was never pushy . I felt like a family member and I will definitely recommend Hank and the MB RVC team to all of my colleagues.
Feb 26, 2019
I met Hank in August 2017. I was tired of my Porsche and browsing some options. He knew I wasn't ready to buy anything, but he still spent well over an hour with me. NO PRESSURE. Hank made such an impression that I put his number in my phone. I think he was tickled pink when I called him the following February. He made me a great deal on a an SL lease and when he found out it was my birthday, he knocked another $50 off my monthly payments without me asking! Now my service rep is Anthony Angelo. I swear, it's like having a butler. Anthony makes me feel like I'm his only customer whenever I come in. Both Anthony and Hank always keep in touch with me throughout the year making sure that everything is good. WHAT A TEAM!
Feb 19, 2019
When i told my wife we were getting our car in Long Island, she could not understand why we would travel so far to get a car. When we got to MBRC and she met Hank, she immediately understood. Hank makes the car buying process as smooth, easy and pleasurable as possible, while treating you like a lifelong friend. By far the best car buying experience we have ever had. We have sent friends and family to Hank, and they all agree that Hank is the best.
Feb 19, 2019
Hank is incredible!!
Hank goes above and beyond in all aspects of salesmanship, service and in purchasing accessories. He is a one man stop within MBRVC. When we need another vehicle it will be Hank that we turn too.
Feb 18, 2019
Hank has always been so helpful and always follows up and makes sure we are happy with our purchase. He always gives 5 star service
Feb 18, 2019
Hank is one the best salesmen around
I have been dealing with Hank for many years now and have lost track of how many cars we have gotten with him. He is a lovely man to deal with and always goes out of his way for his clients. I would not deal with anyone else. I even changed what dealership I use and travel much further to keep using him as my salesmen.
Feb 18, 2019
Ask for Hank
Hank was the sales representative assigned to me when I walked in the door. Besides being genuinely nice (as opposed to many who pretend to be nice to earn your business), he worked hard to get me the best price around. Then he kept in touch with me while my car was on special order, continually keeping me updated. When I picked up my car he took me through the service area which was amazingly beautiful. Since picking up my car months ago, Hank has been in touch and has made sure that I have been satisfied and have had no problems with the car. The dealership has been very good and Hank has been a pleasure to work with. I will definitely go to this dealership and see Hank for my next car.
Feb 17, 2019
Another great experience
This is the 2nd new car that i have purchased at Mercedes Benz of RVC in the past year- Hank Woloz was the consummate professional throughout the entire process which was the main reason i ended up buying both cars there- i highly recommend Hank - the usual sales nonsense went out the door the minute i met him!
Feb 17, 2019
Caring and Concern
The dealership was warm and friendly from the time I walked through the door to the present time. My salesperson, Hank Woloz, wasn't just concerned about selling me an auto, but rather, is it the auto that I really wanted. I purchased a E450 convertible and I am very pleased with the entire process. Hank even met me at the service center for the delivery of the car in order to make sure the vehicle was everything I wanted. I have had the vehicle for for six months and Hank checks in regularly to make sure all is OK. I have purchased many vehicles in my time. Most were "high end" vehicles. I have never had the follow-up care that I have received from Mercedes of RVC, and especially from Hank Woloz. Thank you all.
Feb 16, 2019
Hank knocked it out of the park. He has a very pleasant demeanor. He was very responsive and a straight shooter. I wanted to give him my business. He was a pleasure to deal with as was the whole MBRVC team.
Feb 16, 2019
I e-mailed Hank after not talking to him for many year and he got right back to me right away on the status of the car I was looking for. We setup a test drive and after some quick negotiations I was the proud owner of my new G-Wagon. Hank. Was great! The service did not stop there. I always hate picking up a new car with all the after selling and paper work. This was quick and easy and they brought my old car in doors because it was raining and make it easy to transfer all my junk to the new car. Great job!
Feb 16, 2019
Hank Woloz IS THE GREATEST
Just want to tell everyone how great Mercedes of Rockville Center is , but the GREATEST of all was my salesperson Hank Woloz, I would on buy from this dealershuip ESPECIALLLY Hank.
Feb 16, 2019
Hank Woloz best, most honest, most helpful Mercedes salesman
My experience with Mercedes of Rockville Centre was excellent, as expected, but mostly because of Hank Woloz my sales representative, who was incredibly helpful, caring, honest, thorough, and just a pleasure to deal with. I highly recommend Hank and this dealership.
Feb 16, 2019
Hank Woloz instantly makes you feel like family
I have purchased several vehicles from Hank Woloz and Mercedes Benz of Rockville Centre. I drive many miles and pass numerous other dealerships to specifically deal with Hank and Mercedes Benz of Rockville Centre. The selection of vehicles offered is unmatched and Hank's warm no pressure personality makes the process so enjoyable! I look forward to many more purchases from Hank and Mercedes Benz of Rockville Centre.
Star Certified, Sales Representative
Mar 23, 2020
Extremely friendly. Complimentary food and drinks while...
Extremely friendly. Complimentary food and drinks while you wait. Gorgeous inside showroom. Overall I am glad I came to this dealership and bought my car from them. Thank you Bill Mehrkens for the exceptional experience!
Mar 14, 2020
Bill exceeded all my expectations I’m so happy with my...
Bill exceeded all my expectations I’m so happy with my purchase everything went smoothly I walked out of Mbrvc with the exact vehicle that I wanted
Feb 29, 2020
Another Perfect Transaction!
I’ve been purchasing vehicles from MB of RVC for many years. I don’t return because it’s my nearest dealership, but more so because the overall purchase and ownership experience is unparalleled. Bill Mehrkens is the consummate client advocate. Always attentive to my needs, Bill ensures a seamless transition from one vehicle to the next. For my most recent purchase, I factory ordered a new GLE and Bill not only walked me through every step of the process, but provided regular timely updates of my build. Delivery was timely, even slightly ahead of schedule and the deal even improved from build to delivery, despite a slight increase in mid-year build cost. I can’t say enough about how well The MB RVC team takes care of me. I can’t wait until the next one!
Feb 28, 2020
Great service at the Rockville Center location! Couldn’t...
Great service at the Rockville Center location! Couldn’t be happier with my new vehicle. Bill and Anthony are a pleasure to deal with! Thanks again guys
Feb 25, 2020
My husband and I looked at many other vehicles. We fell...
My husband and I looked at many other vehicles. We fell in love with the AMG. Bill was great in giving us different options to finance. Everyone was so very helpful and knowledgeable. Took the AMG for a long ride and it was awesome. Thanks to all at RC Mercedes for a terrific experience
Jan 31, 2020
My recent purchase of a 2020 GLA 250
I have been dealing with Bill Mehrkens for many years. He's always been friendly, professional, efficient & a pleasure to do business with. I will be seeing him again for my next car. I also want to mention that George Baptiste at the service center was very helpful & patiently explained to us what we needed to know about the new car.
Jan 13, 2020
P E R F E C T Experience from Start to Finish!
If we could give Bill a 10+++ I'd have checked 'that' box. It's always a pleasure to sit down with Bill Mehrkens, and go over what vehicle would be best for my wife and/or myself. He makes the process a simple one, and really takes ample time to go over what features come with our new vehicle, and which ones will really benefit us. My wife needed a change, and was a bit apprehensive about switching over to an SUV from a small sedan. Bill alleviated any and all fears; and she's currently loving every moment in her new GLC300. In addition, Mercedes Benz of Rockville Centre , hands down, improved on the delivery process; (and we never had a complaint when it was done at the dealership). There is a lot to review in each vehicle, and now going to the Service Center is the ultimate way to do it.. TJ Stevens, our customer service rep, was patient and went over every single thing we could think of. Delivery is done with such ease, in a fantastic setting with a very 'able' Customer Service Rep. Always a pleasure dealing with Bill and people at MBRVC Sales, and TJ just brings it all home! Thanks guys!
Jan 09, 2020
I highly recommend this dealership for all your Mercedes...
I highly recommend this dealership for all your Mercedes Sales and Service needs. The customer service and facilities are top notch. The Vehicle Exchange Program is excellent and Eddy Santos is wonderful to work with. Mr. Santos was able to find me a new 2020 vehicle with all of my very specific requirements and had the vehicle delivered to me with no disruptions or inconveniences to me. He also kept me fully informed during the entire process. TJ Stevens is also a great Delivery Manager. He explained everything in my new vehicle from the doors to all the cool technology. He had a lot of patience while I learned about all the new features. This dealership provides First Class Service to their customers and has for over ten years that I have been a customer at this location. Everyone there has made my Mercedes experience a great one and I thank you all so much.
Dec 10, 2019
An experience above and beyond our expectations
My salesperson Bill Mehrkens went above and beyond expectations. A truly professional and smooth transaction. I have leased 6 cars from this salesperson and dealership. My wife and I would never go anywhere else. Great experience overall and we love the vehicle.
Nov 14, 2019
From my entry to the RVC showroom to the Exit with my...
From my entry to the RVC showroom to the Exit with my vehicle at your Hempstead facility, I have been completely satisfied with the process. Thanks!
Oct 26, 2019
An absolute pleasure working with this dealership, now, for my 3rd lease of a MB SUV. Would not hesitate to recommend Bill and RVC MB. TJ was patient and informative with the intro/pick-up/turn-in. Loved the unveiling!
Oct 24, 2019
Amazing in every way!!
Each of my family bought a car at MBRVC. Primary reason for using its sales Dept is clearly for Bill Mehrkens. He provides EXCEPTIONAL sales service and sales support in EVERY aspect. He is why we keep coming back!!!!!!! .
Oct 15, 2019
Dream car and a dream experience
I never imagined that I’d have bought the car that I ended up with. The dealership was just so beautiful that my 16 year old son and I found ourselves going back to look at all of the gorgeous cars. When I set my eyes on my navy blue convertible, it was love at first sight. We got a great deal and I love my new car. I felt like Bill was honest and fair. No nonsense.
Oct 14, 2019
Good knowledge of MB models and competition. Very helpful in explaining financing and documents for insurance and registration. New vehicle pick up was easy and fast
Sep 03, 2019
Bill Mehrkens is why I continue to buy Mercedes!
Bill Mehrkens is a pleasure to deal with and is the reason I have been a loyal Mercedes customer for over 15 years! He is responsive, reliable and always puts his customer’s first.
Aug 29, 2019
Excellent Sales Staff
My wife and I would like to thank you for being a TREMENDOUS help with the selection and purchase of our GLC... the car is absolutely wonderful....so many features that is helpful as you enter senior citizen age...I have not forgotten the GLA... the black one is still in my radar.
Jun 20, 2019
I have been dealing with Bill Mehrkens for both my and my wife's automotive needs for years. He has been and continues to be current on every vehicle change and provides us with exactly the information needed to renew and upgrade our vehicles. He takes special care to continually design a vehicle for my wife so she is comfortable, safe, and happy. We have been very pleased with the fluid process of upgrading vehicles. We have found his information to be correct and providing a product that exactly meets our needs. We have known Bill a long time through the multiple cars we have acquired. We have recommended his expertise to many people and they have been as satisfied as we have. We look forward to a very long and professional relationship with Bill and MBRVC.
Jun 07, 2019
My first time here- clearly it’ll be the first of many.
I switched from long time Bmw driver to Mercedes. From the moment I walked in to the dealer I KNEW I made the right choice. And I love driving my new Mercedes. I loved my bmw. But my Mercedes drives even better. The service has been unparalleled! Bill Mehrkens was so helpful, and so nice. I really come in on a whim to look, and ended up getting a new car. He made everything super easy!
Jun 06, 2019
While Rockville Center Mercedes is bright, clean and the staff is a pleasure talk to, Bill Mehrkens makes our buying experience perfect; Everytime. He knows each model, every detail and works to put together just what would work for us. Before trading my truck in, my wife had wanted to test drive the BMWx5 , so we went to the Freeport, NY dealership. Just did not have a good experience there. The desk brought over a sales person, who then handed us over to another sales person, who then finally handed us over to someone to take us for the test drive. The appearance of the dealership itself was nice, but, I would expect a BMW dealership to maintain a certain standard of professionalism among its employees. Instead, I saw employees who were dressed unprofessionally and who had manners that were exceedingly unrefined. When we were ready to leave, they only wanted to make a sale. Very high pressure to trade in our truck and 'make a deal'. We explained we wanted to shop another brand and think about it. We explained this a few times. A manager eventually came over to ask what he "had to do; today." Employees used high pressure sales tactics that made us uncomfortable. Seeing what has become of the Freeport dealership reminded us of how fortunate we are to have Bill and Rockville Centre Mercedes.
Apr 30, 2019
My GLE 350 Birthday Gift
The experience I recieved while picking up my new Mercedes was pretty amazing. The unveiling event makes the customer feel very special and the professional attention you recieve is quite impressive. Having purchased several of these cars in the past at the Rockville Centre location I only know professionalism and quality customer care. I would like to personally thank the best Sales Representative, Bill Mehrkens for giving over 100% and making sure my husband and I were extremely pleased with our purchase. He has been our sales rep. from the beginning and I would only have him assist us. He's the BEST! He gets the business done in a diplomatic friendly style and gets it done Right! What can I say; Bill Mehrkens is the MAN!!! I would also like to acknowledge TJ Stevens, Delivery Manager and lastly Vance Clay, Product Concierge for his patience and support explaining to me all the "bells and whistles" that came with my beautiful vehicle. I know if I have any future questions, Bill, Vance, TJ and the entire team won't let me down. Thank you Mercedes-Benz of Rockville Centre for making my birthday a great fun-loving day!!!!!
Apr 14, 2019
2019 AMG GLC43 Coupe Delivery was Top Notch!
Bill Mehrkens from MB of Rockville Centre was excellent. We took European Delivery of our 2019 Mercedes Benz AMG GLC43 Coupe and the experience was excellent. Bill frequently checked in throughout the process to ensure there were no hiccups...and there weren't. John Kerl made financing a smooth and easy process. And, the "re-delivery" once the vehicle arrived in the United States at the delivery center in Hempstead, NY was excellent.
Apr 08, 2019
Great people and service!!
This is my 7th Mercedes and I have dealt with Bill Mehrkens for all seven. Bill has always been fair and knowledgeable with our dealing and has never pressured me into anything I was not completly happy with or was out of my price range. Sales and service have always treated me very well.
Apr 06, 2019
Will definatly go back for my next Mercedes!!
First they had the exact car, color and accessories I was looking for and I didn’t have to wait 6-8 weeks for one. The salesman Bill mehrkens and Carey Weiinstein treated me like they new me for a long time . I have been touting the praises to my friends.
Apr 05, 2019
Best dealership and customer service!
The presentation was incredible. Of the 24yrs with Mercedes, this last pick up was beyond my expectations. The car is magnificent. The way the car was presented was so classy and grand, we were blown away. We are so thankful to Bill Mehrkens and the delivery team for making this truly memorable. Bill is truly a gem and we are glad to be long time customers of his. Anthony Angelo has been our service advisor just as long as Bill has been our salesman. He is a great guy, who really takes note on personal preference of each of his clients. He treats you more like a long time friend than a customer. Any problem he is quick to respond and come out with a solution just like Bill Mehrkens. This dealership goes beyond customer expectations. It clearly shows in their reputation of winning Best of the Best dealership for 4 yrs back to back.
Apr 04, 2019
My experience at the Mercedes Benz dealership was professional, thoughtful and supportive. The experience gets better with every new purchase. They strive to keep their customers satisfied. I return every three years!
Apr 02, 2019
Another Great Experience
After many years doing business with Mercedes Benz of Rockville Center (formally Lakeside) my wife and I were very pleased to lease a new 2019 C Class Mercedes Benz from this GREAT dealership. Bill Mehrkens, who I have know for many years, was once again very helpful in offering me the best deal for a great car. The dealership is professional and friendly and the service department is also just as great. Anthony Angelo is always willing to go above and beyond for the customers. Looking forward doing business with this dealership for many years to come.
Apr 02, 2019
Wonderful car buying experience
Bill Mehrkens is a wonderful salesperson- very tuned in to our needs and what we wanted and more importantly what we didn’t want!! Always a pleasure to work with Terry in every capacity!
Apr 15, 2010
Dear Bill, I wish to thank you for your successful...
Dear Bill, I wish to thank you for your successful intervention in resolving a tire issue on my 2008 E350 that originated in Clearwater, Florida, and brought to a more than satisfactory conclusion at your Lakeview Service Center. Your understanding of the situation was to me comforting initially, and impressive later, when I received a call from Carol who informed me that your Service Center would replace the part as soon as I was able to drive the car there. Please know that your immediate and professional attention was much appreciated, and that you restored my confidence in Mercedes-Benz. I look forward to working with you on my future Mercedes-Benz purchases. Yours truly, Paul Sabatino
Mar 17, 2020
Elenita Talusan was very helpful in helping me find the...
Elenita Talusan was very helpful in helping me find the right car. Miss Talusan knows her job and is very professional. She’s the best sale person I ever dealt with. Mercedes need more sale professional like miss Talusan.
Mar 13, 2020
Elenita was so incredible. She has a a great personality...
Elenita was so incredible. She has a a great personality and made the experience as seamless as possible. She knew everything about Mercedes and found the exact car I wanted! I will be returning to her. Thank you so much Elenita.
Mar 05, 2020
When I first met Elenita 9 years ago, her smile arrested...
When I first met Elenita 9 years ago, her smile arrested me. Off the bat, she was very professional and I am now lifetime customer. I have referred all my family and friends and they love her.
Feb 13, 2020
She is very patient and friendly. She replied my email very quick. If I have friends buying MB, I'll definitely recommend her to my friends!
Feb 09, 2020
Elenita was wonderful. I located a few vehicles in which...
Elenita was wonderful. I located a few vehicles in which I was interested and requested more information via the online selection tool. Elenita was the first person who got back to me and though there were many others, her friendliness and willingness to work with me on my terms and on my schedule made it a no brainer that travelling out to Long Island was well worth the service I would receive. I had already gotten competitive financing offers from my bank that I didn’t think could get any lower but Elenita surprised me when she came back with an even lower offer along with some perks that saved me even more money. I walked into the dealership and shortly after I drove away in my first choice. Elenita was warm, the consummate professional and even took extra time to restructure my deal so that I could add on additional years of warranty coverage. When I’m ready to buy again, she will be who I call and I will refer all of my people to her. Thanks MBRVC. Elenita is a gem!
Feb 08, 2020
Elenita is the best , she worked very hard to assist me...
Elenita is the best , she worked very hard to assist me with my needs. I would surely recommend her to others. She is the best
Jan 30, 2020
Elenita is the best! She has extensive product knowledge...
Elenita is the best! She has extensive product knowledge while adhering to my budget. This is the second car I purchased with her and could not be happier!
Jan 24, 2020
Elenita always a pleasure to deal with. She goes beyond...
Elenita always a pleasure to deal with. She goes beyond to work closely with customers like me. Personal touch is truly outstanding even after the deal is already sealed. She keep in touch!
Jan 20, 2020
Ms. Elen Talusan is best of the best recommendable, A+++++
Exceptional experience with Mercedes-Benz of Rickville Centre. Ms. Elenita Talusan is highly recommendable, she is candid and very straight forward, provided us a great deal of help. Ms. Talusan presented us the best reasonable price/equipped vehicle, fitting with our budget and preference as well. Thumbs up to stellar Ms. Elenita Talusan, second to none!
Jan 15, 2020
I found a certified pre-owned vehicle online. Elenita...
I found a certified pre-owned vehicle online. Elenita made sure that it would be mine. She was completely service oriented. Every promise made was kept. Every expectation was exceeded. Picking up the car was a fun and upbeat experience made even more so by a friendly and competent staff. These guys are great.
Jan 02, 2020
Professional from start to finish
I came in from out of state and my experience was terrific! Elenita in sales was great to work with from afar and in person. The delivery manager, TJ Stephens, was proactive in communication and gave me all the time I needed. Both Elenita and TJ followed up with me after the purchase to make sure everything was in order.
Dec 31, 2019
Very helpful making the purchase and upfitting of my new...
Very helpful making the purchase and upfitting of my new Sprinter cargo van. All paperwork was easily completed online saving me time and hassel of waiting around the dealership. If you do have to wait the dealership is very pleasant to be in. Thank you for your professionalism and helpfulness.
Dec 30, 2019
She’s the best.Easy to have business with.however just a...
She’s the best.Easy to have business with.however just a delay of delivering the car because of the bank and the weather but overall I would recommend her and this dealer company for the great services.
Dec 18, 2019
Mrs.Talusan is the best. She gave me a good deal. Plus...
Mrs.Talusan is the best. She gave me a good deal. Plus she was patient with me. I would recommend her again. Go above for you
Dec 17, 2019
Elenita was amazing. Best car buying experience ever. It...
Elenita was amazing. Best car buying experience ever. It was fast and efficient. Bought the car online, visited the store to sign the paper work, then drive away. Highly recommend Rockville Mercedes. If you do go, ask for Elenita!!
Dec 09, 2019
I am always satisfied with the experience and services I receive at this dealership. The staff are superlative and accommodating. I'd recommend the dealership to anyone.
Dec 04, 2019
Sales lady is one of the best in your dealership...
Sales lady is one of the best in your dealership .excellent I have purchased 2017 Gle 4 matic which I have a good deal and I also purchase 2016 gla 250
Dec 03, 2019
This had to be one of the most pleasurable experiences at...
This had to be one of the most pleasurable experiences at a car dealership that I ever received in my life. Elenita Talusan was so pleasant, knowledgeable and had so much patience with me that I would always go back to that Mercedes Benz dealership and refer my friends back to her. The whole entire staff was so helpful with me through the whole process of trading in my car, looking for a new car, getting the best deal, picking of a new car after so many times I changed my mind, teaching me about my new car to the overall reveal of the car during pick up. Thank you for going above and beyond! Elenita you are the best!