Recently had my car serviced at MB Hempstead service center and was delightfully surprised. From the ease of scheduling an appointment on line to the efficiency and speed of servicing the vehicle and having your car returned this was by far the better service experience in my 40 year driving history. Promised time frame was met and no unexpected issues, what more can you ask for.
This is our 5th Mercedes from Bob Lantz and the amazing staff at RVC Mercedes. It is always a pleasure going to the dealership because he makes the buying process so effortless for us. We all have busy schedules now and he really goes above and beyond to accommodate our needs. Also special Thanks to Vance Clay for showing us everything we needed when picked up our new E coupe. Also a special mention to Samantha Patti and the staff at the Mercedes RVC service dept. for always taking such great care of us and our Mercedes.
Been purchasing vehicles from MB RVC for many years (and many cars). Sales, service and the overall ownership experience is always top notch.
I HAVE LEASED 5 S AND SL CLASS MODELS FROM GEORGE. THIS TIME I BOUGHT 2016 SL550 I LEASED FOR 3 YEARS. IT IS A LIMITED EDITION MILLE MIGLIA 1000 BLACK MATTE FINISH.I LOVE IT SO HAD TO BUY IT. GEORGE MADE ME A DEAL THAT MADE IT AN EAZY DECESION. HE IS GREAT TO WORK WITH, I CONSIDER HIM A FRIEND. A HAPPY BUYER TERRY BOYLE
Everyone at Mercedes Benz Rockville Centre's service department are top notch. They are extremely polite and helpful. Someone is always checking to see if you're ok and they follow up quickly on everything.
Service was the best we’ve ever experienced Jennifer Russo really was wonderful ever since we met her that’s why we go there instead of silver star just better in every way thanks
They have a A class sales team. From the moment I called, the chain reaction was set in motion. Sales person Joey was superb took pixies and 360 video. In 24 hours I was able to buy, pending formalities. They put your name on their website certifying the car is sold to you, very reassuring. I never heard of this before (I must have become so cynical with age). Their finance guy John K is a humble soul. My 5 star rating for MBRVC is well deserved by this dealership.
My service advisor George is the best. Knows exactly what to do to remedy any issue that arises. George “sets the bar” as an example of an excellent service advisor Bob Bennett
our service advisor, Samantha, is excellent. She is always promptly available to answer questions with no pressure on the customer. I am amazed how fast they check your car in. I am satisfied with the work they do at MB.
Beautiful dealership with lots of cars to choose from. Both Hank and Jay helped me and were low pressure, knowledgeable, and willing to find out any obscure questions I had. They answer the phone and emails even when they aren't at work and always got back to me. When I picked up the car at the service center though, I almost fell over. It was like walking into a Formula 1 paddock. You could eat off the floor the place was so clean and an architectural dream garage. It's worth the trip just to see it. 2019 CLS 450.