This place is white glove service all the way! After having a terrible experience at another Mercedes dealership, I freaking loved this one. Craig was the man and couldn’t have made my experience any easier. They even have the car prepared with a 150 point inspection, they make a scene for picking up the car making you feel special, thank you! Hope this helps everyone.
Excellent service and extremely helpful resolving my issue.
My representative Anthony Angelo is excellent. He has been servicing my cars for years. Based on his customer service skills, I will always be a part of the Mercedes family. Thank you.
Very friendly and nice to do business with. I highly recommend doing business with them. Love my new car and recommend to visit them. Great service
Steven A weintraub is and exceptional sales consultant. I bought my car from him and he was very knowledgeable and very courteous. I recently experienced a problem which he was able to handle professionally with courtesy and kindness. He was a perfect gentleman handling the problem I had. We need more Steven A weintraubs at Mercedes! Thank you Steven A wientruab. I look forward to doing business with you in near future.
I had to bring in my car for a recall service and the service department was able to accommodate my schedule. Kevan McCabe checked me in and made sure to keep me updated on the progress throughout the day. Overall good service and very friendly and accommodating staff.
I contacted Mercedes of Rockville Centre regarding the placement of a G Wagon Order and Alan got back to me right away and helped me in any way possible. 4 months and the car was made and I got to pick it up. Alan and Andrew made the pickup of the car yesterday as smooth as possible. Highly recommend and will be doing much more business with this dealership in the future.
Visited mercedes-Benz of Rockville centre to find a car for my wife, Hank woloz sales consultant was very helpful in finding a car we wanted. I would highly recommend Mercedes Benz of Rockville Centre Thank you again
Hank Woloz is a professional and polite salesman. He had the patience of a saint. I changed my mind a few times while looking at different models but, he was always helpful and willing to answer any questions. There was no pressure and I never felt rushed. Hank went above and beyond to locate the specific vehicle I wanted. His customer service was unbelievable, answering emails at all hours and returning calls immediately. I feel like he is family now.
This is my favorite Benz dealership to go to for my services and for purchases. Elenita was such an amazing help and went out of her way to make sure I was satisfied with my selection. I’ve never felt more welcomed and Comforted at any dealership. Elenita was very professional and made me feel like I was such an important customer. I would highly recommend her and this dealership!
First time at Rockville Benz Dealership and felt right at home. Melissa did an amazing job explaining the GLE features as well as differences in trim levels. She provided me with transparent pricing and a chance to test drive the vehicle as well. Thanks!
Elenita was very helpful with my cpo e300, easy transaction I was in and out of the dealership in less than 2 she also followed up with me to see how I was enjoying my new car 5star
Hank Woloz is the best! He is knowledgeable, professional, and honest. Thank you Mercedes-Benz of Rockville Centre!!! I just got a new car-woohoo!!!
Our overall experience with returning and signing of a new lease was extremely professional, limited wait time, hassle free, an overall pleasant experience thanks to Elenita!
My Salesperson Elenita Talusan was fantastic she could not been better with my wife picking out her new car very knowledgeable on the different models All the Help from everyone Sales Manager Cary Weinstein to the delivery at the service center with Andrew Silbert First class operation
Bill Mehrkens was super! Friendly, approachable, and no hassle. Made the process easy and special for my parents! Will definitely be back should I need another Mercedes.
This is my tenth leased vehicle at MB of RVC and my first time working with Jerone. Turning in my 2018 C300 4 Matic and picking up a new 2021 CLA 250 Coupe Sedan 4 Matic went very well. He was courteous and very professional in his approach. He searched for a car I wanted that was not in the dealership's inventory.and was able to swap with another dealership to get the car I wanted. Also, a shout out to Andrew Silbert, Product Conccierge, wlo did an excellent job in handling the lease signing and explaining the workings of the new car to ...
Easiest car buying process. I had an amazing experience with Elenita Talusan, she was honest, helpful and made the process very smooth. I would definitely come back to this dealership and sales representative.
Elenita is a true professional! She personalized my experience and made me feel valued and important. She was very attentive throughout the process and continued to be hands on even after closing the deal! I have been telling everyone I know about what a great customer experience this was!
Hank Woloz is very good at what he does. He is very helpful and met all my expectations. I will be turning in my wife's BMW in July and will be looking for Hank to replace it with a MB.