Recall Information
Service Center · Hempstead, NY
Recall Information
Check your Mercedes-Benz for open recalls, and learn about factory warranty, Extended Warranty and roadside coverage.
Protection & peace of mind
Warranty & recalls
Check your vehicle for open recalls
Enter your 17-digit US VIN. We will copy it and open the official Mercedes-Benz USA recall lookup in a new tab, so you can paste it in.
Recall repairs are performed free of charge. Open the MBUSA recall lookup › · Recall information ›
Factory warranty
New Mercedes-Benz passenger cars and SUVs come with a 4-year/50,000-mile New Vehicle Limited Warranty, whichever comes first, starting on the date of delivery. Covered warranty repairs are performed at no charge by our factory-trained technicians with Genuine Mercedes-Benz Parts. Sprinter vans have their own coverage terms.
Warranty booklets on MBUSA ›Extended Warranty
Keep the coverage going after the factory warranty ends. New-vehicle Extended Warranty plans start at $3,100 for a 5-year/75,000-mile plan (A, CLA, GLA, GLB, C, GLC, SLC). Certified Pre-Owned Extended Warranty plans start at $2,640 for 1 year with unlimited miles. Prices are MSRP. Complimentary Roadside Assistance stays with you while you’re covered.
Prepaid Maintenance
Pay for upcoming Service A and Service B visits now at today’s prices. Plans cover 2, 3 or 4 services; for a new vehicle before its first service, 2 services start at $1,320 (A, CLA, GLA, MSRP).
Wheel & Tire Protection
Coverage for road-hazard damage to your wheels and tires.
Learn more ›Roadside Assistance
24/7 help for Mercedes-Benz drivers under warranty: 1-800-FOR-MERCEDES (1-800-367-6372).
Roadside Assistance ›Service Today, Pay Later
Split the cost of service into payments with Sunbit. Instant decisions.
Apply with Sunbit ›Mercedes-Benz recall information
As part of Mercedes-Benz’s ongoing commitment to providing you the best customer service, Mercedes-Benz wants to keep you informed about any applicable US recall campaign that may include your US vehicle. This resource is always available to you: enter your 17-digit US-based Vehicle Identification Number (VIN) in the recall check above to see the most complete and up-to-date information on current or previous recalls. This tool will not work for non-US VINs. Recall repairs are performed free of charge at our Service Center.
Proudly serving Long Island, NY since 1932, including Rockville Centre, Garden City, Hempstead, Baldwin, Lynbrook, Oceanside, Valley Stream, Freeport, Merrick, Long Beach, West Hempstead, Malverne, East Meadow, Mineola and the Five Towns.
More from Service
More from our Service Center
PartsGenuine Mercedes-Benz Parts and accessories from our Parts Store & Boutique at the Service Center.Shop Parts ›